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Water Damage Cleanup

Water damage is the most common homeowners insurance claim and causes billions of dollars in damage each year. At Rossmoor Restoration, our goal is to reduce the costs of water damage as much as possible. We do this by taking a proactive approach to cleanup so your property can be saved.

If you are experiencing a water damage emergency, please contact us right away. Every minute matters with water damage. Call us anytime at (562) 273-9449. Or, read on to learn more about water damage and its effects.

Types of Water Damage
Water damage can occur for all sorts of reasons, such as broken pipes, appliance malfunctions, sewer line problems, or slow leaks. Regardless of the source, water damage will be typed by the cleanliness of the water and the evaporation rate of water.

Water Damage Categories: Water damage is put into one of three categories based on how clean the water is. Category 1 water damage is from clean water sources, such as fire sprinklers. When cleanup begins quickly, it is usually possible to save almost all of your property (depending on the level of saturation). Category 2 water damage is from “gray” water, or water which may be dirty. Examples include water from a toilet which overflowed but was empty, or water from a load of dirty laundry. The final category of water damage is for Black Water, which is considered grossly unsanitary. Common examples of Category 3 Black Water include overflows of toilets with waste, sewage backups, and storm flood water. If Black Water affects your property, it usually must be thrown away in a controlled manner. Some surfaces, such as your hard flooring, can be saved by cleaning, sanitizing, and sealing them.

Water Damage Classes: Water damage is also typed by how quickly it will evaporate. This can be a fit confusing at first, because more water generally means faster evaporation. Class 1 water damage, for example, is for situations where evaporation will occur slowly – such as if just a little bit of water spilled on a concrete slab. If lots of water spilled on the concrete slab, then it would evaporate faster and be typed as Class 2 or Class 3. There is an additional class of water damage, Class 4, which is reserved for “specialty drying situations.” The most common example is hardwood floors, since they trap water within them and are nearly impossible to dry on their own. Special methods are needed to dry these surfaces and structures.

The First 24 Hours Are Critical
All cases of water damage should be treated seriously and every minute truly matters when it comes to saving your property. However, it is those first 24 hours which are truly critical. The reason for this is because mold can begin to grow within just 24 hours of the damage. The mold will then release spores into the air, which will settle on walls, floors, ceilings, furniture, etc. Because of the increased humidity in the room because of the water damage, those spores may then begin to grow – resulting in a huge, costly mold problem.

We advise all customers to contact us at the first sign of water damage. Our 24/7 availability means that there is no need to wait until normal working hours to start the cleanup process. Even if you aren’t sure if your situation is an “emergency,” it is better to treat all cases of water damage as emergencies and take proactive steps to prevent further damages from mold.

Have a water damage emergency? Call our experts now at (562) 273-9449 and we will be at your door in 30 minutes or less.

Removing Water
After checking that the site is safe from electrical and structural hazards, the very first step is to get rid of water. Water is a fluid compound which will get into tight spaces and continue to spread out. To get water out from within carpets, walls, concrete slabs, and more, we utilize an extraction machine. It effectively works as a “vacuum” for water. You may have seen portable units used by carpet cleaning companies. Our units are different in that they are truck-mounted, so they are capable of removing more water in a very fast amount of time. In cases where there are literally several feet of water flooding your home, having this machine can mean a huge difference in reducing costs and damages.

Cleaning Water Stains and Biohazards
Even clean water can cause staining to carpets, wood floors, walls, ceilings, and more. Depending on the type of material, it may be possible to remove staining by flushing the area clean with our machines and non-toxic cleaning agents. Again, the sooner we are able to get started with the cleanup process, the less likely it is that there will be permanent staining.

Biohazards such as sewage pose serious health risks and need to be treated rigorously. After extracting dirty water, we use specialty agents which are designed specifically for killing bacteria, viruses, molds, and other pathogens which may be present. Your home or business will be left completely safe after we’ve finished with the cleanup process.

Steps You Can Take Now
The best thing you can do to keep the costs of water damage down and save your property are 1) stop the flow of water such as by shutting off the main and 2) to call for professional help right away. When you call us at Rossmoor Restoration, your call will always be answered by a live person (never a machine) and we will have technicians at your door in 30 minutes or less.

While waiting for the professionals to arrive, there are some steps you can take on your own. You should have already stopped the flow of the water. If not, find the water main for the affected area and shut it off. If the water is coming from a roof leak or other visible leak, you can set up buckets under it. For toilet overflows, you can put old rags or newspapers on the floor to absorb some of the dirty water.

Avoid walking through water because your feet can cause damage to the wet surfaces, and the water may be unsanitary. Walking through the space also means you could end up tracking water throughout your home. If there is furniture in the area and the floor is wet, then you may prop up furniture on wooden blocks or slip pieces of tinfoil under furniture legs to prevent them from staining carpets. Any wet documents which you want to keep should be put in the freezer to preserve them until they can be professionally dried.

We are here 24/7 to help. Call our experts now at (562) 273-9449

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